Privacy policy

Last updated: October 7, 2026

electrio store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customers, with a personalized shopping experience (collectively, the “Services”). electrio store uses the Shopify platform, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be associated with you. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be associated with you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information, including credit and debit card numbers and financial account information, payment card information, financial account information, transaction details, payment method, payment confirmations, and other payment-related information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, place in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when communicating with us, such as when you submit an inquiry to customer support.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, including how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services, including information from your device when you use our products or services or visit our websites, and through cookies and similar technologies;
• From our service providers, including when we use them to enable certain technologies and they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services. We use your personal information to provide you with the Services, including fulfilling our contract with you, processing your payments, fulfilling your orders, remembering your preferences and items you are interested in, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements for products or services through the Services or on other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
• Security and fraud prevention. We use your personal information to verify your account, provide secure payment and shopping experiences, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or harmful activities, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your requests, provide you with effective services, and maintain our business relationship with you.
• Legal purposes. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties that perform services for us, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to instruct us not to share information about you or show you targeted advertising and marketing based on your online activity across different merchants and websites. You may exercise your opt-out rights here.
• When you direct us, request that we do so, or otherwise consent to the disclosure of certain information to third parties, such as for the delivery of products or through social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or other individuals.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you.

Information you provide to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than the country where you reside for the purpose of providing and improving the Services for you.

In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and about any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We do not guarantee or accept responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation on its use by us or the third party.

The inclusion of such links does not, by itself, imply that we endorse the content of those platforms or their owners or operators, except as stated within the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are a parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact information below and request that it be deleted.

As of the effective date of this Privacy Policy, we have no specific knowledge that we “share” or “sell,” as those terms are defined under applicable laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while being transmitted.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only under certain circumstances, and in some cases we may refuse your request as permitted by law.

• Right of access / information. You may have the right to request access to the personal information we maintain about you.
• Right to deletion. You may have the right to request that we delete the personal information we maintain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right to data portability. Under certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we maintain about you and request that it be transferred to a third party.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. You may exercise your opt-out rights here.

Please note that if you visit our website with a Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as an opt-out request for the device and browser you use to visit the website.

If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

For more information about Global Privacy Control, visit https://globalprivacycontrol.org/.

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your web browser or device.

• Communication preferences. We may send you promotional emails, which you can opt out of at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations under local laws, you may also exercise the following rights in addition to those listed above:

• Right to object to processing and restrict processing: You may ask us to stop or restrict the processing of personal information for certain purposes.
• Withdrawal of consent: If we rely on consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before it was withdrawn.

You may exercise any of these rights where indicated within the Services or by contacting us using the contact information below.

To learn more about how Shopify uses your personal information and about any rights you may have, including rights related to information processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Before processing your requests, we may need to verify your identity as permitted or required by applicable law.

In accordance with applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request in a timely manner as required by applicable law.

Complaints

If you wish to complain about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may have the right to appeal our decision by contacting us through the contact information below, or you may file a complaint with your local data protection authority.

For the EEA, you can find a list of responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent agreements issued by the relevant UK authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us at , email us at dominikpochyly913@gmail.com, or contact us at Štěpnická, 686 06 Uherské Hradiště, Czech Republic.

For purposes of applicable data protection laws, we are the controller of your personal information